Refund policy

Last updated: July 27, 2026

We want you to be happy with your purchase from Kids Shop House of Toys. Please read our policy below.

30-Day Returns

You may request a return within 30 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

How to Start a Return

Email us at nooralobaidy91@gmail.com with your order number and the reason for the return.

Return Shipping

Customers are responsible for return shipping costs, unless the item arrived defective, damaged, or incorrect.

Refunds

Approved refunds are issued to your original payment method within 5-10 business days.

Contact Us

Questions? Email nooralobaidy91@gmail.com.